Returns + Exchanges

NOTE: No Cash Refunds, Exchange Only For Store Credit.

FREE EXCHANGES

+ If you know what you would like to exchange your purchase for please contact us at: contact@herpublic.com We will hold your new item for you while we wait to receive your original purchase. Once we receive your original purchase, we will then ship you your new item FREE of charge.*

+You will be responsible for paying for your own shipping costs for returning your item.

+Note we are a small boutique with really low quintiles we are sorry if your item is sold out, but happy to give you a store credit.

+Returns PO BOX 2896 Invermere BC V0A 1K0

 
RETURNS

+We want you to be completely satisfied with your online purchase. If you are unhappy for any reason, we’ll gladly accept a return of an unworn item within 10 business days (domestic returns) or 18 days (international returns) once purchase is received. Items should be in the original condition, unworn including tags.  

 + The following items are always final sale and non-returnable; all accessories, intimates, swimwear and sale items.

+ If you notice that your product is Damaged in any when it arrives then please take photos and e-mail herpublic@yahoo.ca 
 
+ Please email contact@herpublic.com for return and exchange instructions with RETURN/EXCHANGE in the subject box, along with your order number.

+You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable          

+Returns PO BOX 2896 Invermere BC V0A 1K0

 SALES ITEMS:

+ Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 *Please note on exchanges: Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

HER PUBLIC BOUTIQUE 

Po box 2896

INVERMERE BC, V0A 1K0